Scene capture
One tap records GPS, time, vehicle, driver, photos and a voice statement.
For insurers, brokers, fleets and corporate claimants
From the moment of impact to a gated, audited payout.
ClaimBeacon captures the scene, orchestrates the claim and gates every decision. One mobile app for drivers, one control room for handlers, one portfolio view for claimants — with role-based approvals and a full audit trail baked in.
- 72%
- Faster first notice
- 60s
- Scene to claim
- 100%
- Decisions audit-logged
- POPIA / GDPR
- Compliant by design
Incident captured
Cape Town, Adderley St.
Driver safe. FNOL drafted in 47 seconds.
Designed for the claims systems insurers already run
GuidewireDuck CreekSapiensSalesforce FSCSAP FS-CM
Platform
One mobile app for drivers. One real-time control room for everyone else.
Drivers carry a calm, confident emergency tool. Insurers, brokers and fleet managers get a live operating picture, fraud-scored claim files, and the audit trail their compliance officers want to see.
Claims engine
Drafts the FNOL, narrative, evidence pack and timeline, then hands the file off to the Claim Agent.
Claim Agent
A per-claim queue surfaces blockers, overdue checklists and the next best action. Nudges go out automatically; humans stay in control.
Approval gates
Status changes, quote acceptances and payout releases run through role-based approvals — applied automatically on sign-off.
Fraud signals
Device fingerprinting, GPS and image metadata combine into a risk score.
Service-provider marketplace
Vetted towing, repair, glass, assessor, medical and legal providers quote on jobs through a private bulletin and quote inbox. Insurers pick the winner, providers get paid, the platform earns a 1% completion fee — all tracked in the earnings ledger.
API and white-label
Drops into Guidewire, Duck Creek and bespoke claims stacks with a documented REST API.
How it works
Four steps from the kerb to a signed-off payout.
01Driver taps SOS
Location, time, vehicle and policy are read from the device. Hands stay free.
02Guided wizard
Photos, video, witness link and a voice statement, gathered in about ninety seconds.
03Engine assembles the claim
FNOL, narrative, evidence pack and risk score are generated and signed for tamper evidence.
04
Agent orchestrates, humans approve
Checklists tick off, approvals route to the right role, payouts release under policy. Every action stamped, every decision logged.
Control & audit
Governance that ships on day one, not after the audit.
Approvals, thresholds and evidence rules are configured per workspace and enforced by the platform — so your handlers move fast and your compliance team gets a clean record of every decision.
Per-tenant policy
Set the role and amount threshold for quote acceptance and payout release. Defaults shipped, editable in Settings → Agent.
Checklist templates
Define the evidence each claim stage needs. The Agent enforces it and flags overdue items before they age out.
Full audit log
Every approval — proposer, approver, timestamps, decision notes. One click exports the trail to CSV for compliance review.
SLA cadence
The Agent re-evaluates on every change — new media, new quote, status flip — and queues nudges instead of silent escalations.
Live incident map — watch incidents, breakdowns and provider ETAs unfold in real time, alongside the Agent inbox.
Who it serves
One platform. Role-based access for everyone in the claim chain.
Insurers
Gated payouts, fraud-scored files, and an API into your CMS.
Brokers
Branded capture and agent-assisted handling — you stay in the relationship.
Fleets
Driver safety, asset oversight and audit-ready records at renewal.
Claimants
A portfolio view of every open claim, reserves and pending settlements — with discharge signing in-app.
Service providers
Towing, repair, glass, assessors, medical, salvage and legal — one onboarding, a bulletin of jobs, quote inbox and earnings ledger.
Replace the paperwork. Keep the audit trail.
Stand up a working pilot in a single afternoon. We import policy data, set your approval gates and checklists, hand drivers an app — and your team sees the first live, audit-logged claims the same week.