Data Protection & Compliance Contact

Last updated: 14 June 2026

For any privacy, data, security or compliance question reach the right team below.

Data Protection Officer

privacy@claimbeacon.app
ClaimBeacon (Pty) Ltd
Cape Town, South Africa

Use this contact for: access requests, correction, deletion, portability, restriction, objection, and complaints.

Security

Report a vulnerability, suspected breach, or unauthorised access to security@claimbeacon.app. We acknowledge reports within 2 business days.

Regulators

If you are not satisfied with our response, you may lodge a complaint with the Information Regulator (South Africa) at JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001.

Insurance complaints

Decisions about your claim (approve, reject, amount paid) are made by your insurer. Complaints about claim outcomes should be addressed to your insurer first; ClaimBeacon will assist your insurer with any audit trail required to investigate.

Placeholders such as {{COMPANY_LEGAL_NAME}}, {{REGISTERED_ADDRESS}}, {{DPO_EMAIL}} and {{REGULATOR_NAME}} must be filled in before going live. This document is a starting point and is not a substitute for legal advice.